home » strategic plan

Strategic Plan

Goal 1:

To develop, recruit and invest in our human resources and assets in order to ensure best practices and quality services for everyone we serve.

Refine recruitment processes to attract qualified staff by December 31, 2004.
Improve qualifications of current staff by identifying ways to finance staff development by March 31, 2004.
To revamp outpatient treatment services by implementing programming that maximized staff utilization by July 1, 2003.
To revamp the entire assessment and intake process by October 1, 2003.
To replace departing staff with reimbursable candidates who can generate alternative revenue streams by July 31, 2005.
To standardized orientation processes and training to ensure consistency by December 31, 2003.
To strengthen the performance evaluation process and skill development needs identification by December 2003.

To fully utilize technology to assist staff in carrying out our mission.

Establish protocol for all PCs used by CASI and have it in place by December 31, 2003.
Complete technology assessment by July 2003 and by July 2005.
To train staff in the use of Outlook for email, time management, and calendaring by September 30, 2003.
To train and have all staff with a working knowledge of MS Office by July 2004.
To train and have all staff with a working knowledge of ORS by January 31, 2004.
To have redesigned the CASI databases by July 1, 2003.
To have all outcomes measurement tracking computerized by July 2004.

To garner community resources to expand our scope and approach to advocacy, education and counseling.

To forge new or expand two collaborations per quarter through December 31, 2005.
To identify and apply for one local grant per quarter through December 31, 2005.
To develop consistent “branding” of the organization within the community.

To develop the organizational capacity to meet the needs of clients, funders, the community and supporters.

To increase fundraising by 10% each year through June 30, 2006.
To annually assess and draft a management report of organizational capacity.
To annually scan the environment for trends and emerging needs by January 31st of each year through January 2006.
To annually, refine or develop programming that meets the needs of the Community by July 31st of each year.
To identify individuals in the community to fill Board vacancies by November 30th of each year through November 2005.

To have the Board of Directors establish and meet its goals and objectives to strengthen and assist the staff with organizational development.

To have the Board establish goals and objectives for the coming year by September 30th of each year through September 2005.
To semi-annual review progress on goals for the year at a Board meeting and to refine or adjust goals and strategies accordingly.

Explore facility needs and develop a plan for addressing the needs of the organization.

To assess the physical plant needs of the organization in relationship to fulfilling the mission by April, 2004.
To identify facilities and furnishing needs to address the physical needs of the organization by September 2004.
To renegotiate current lease or find alternative site for operations of Indianapolis-based services.
To secure funding to renovate or build alternative facilities by May 2005.