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Strategic Plan

Goal 1 | Goal 2 | Goal 3 | Goal 4 | Goal 5 | Goal 6

Goal 1:

To develop, recruit and invest in our human resources and assets in order to ensure best practices and quality services for everyone we serve.

Strategies:

  • Refine recruitment processes to attract qualified staff by December 31, 2004.
  • Improve qualifications of current staff by identifying ways to finance staff development by March 31, 2004.
  • To revamp outpatient treatment services by implementing programming that maximized staff utilization by July 1, 2003.
  • To revamp the entire assessment and intake process by October 1, 2003.
  • To replace departing staff with reimbursable candidates who can generate alternative revenue streams by July 31, 2005.
  • To standardized orientation processes and training to ensure consistency by December 31, 2003.
  • To strengthen the performance evaluation process and skill development needs identification by December 2003.

Goal 2:

To fully utilize technology to assist staff in carrying out our mission.

Strategies:

  • Establish protocol for all PCs used by CASI and have it in place by December 31, 2003.
  • Complete technology assessment by July 2003 and by July 2005.
  • To train staff in the use of Outlook for email, time management, and calendaring by September 30, 2003.
  • To train and have all staff with a working knowledge of MS Office by July 2004.
  • To train and have all staff with a working knowledge of ORS by January 31, 2004.
  • To have redesigned the CASI databases by July 1, 2003.
  • To have all outcomes measurement tracking computerized by July 2004.

Goal 3:

To garner community resources to expand our scope and approach to advocacy, education and counseling.

Strategies:

  • To forge new or expand two collaborations per quarter through December 31, 2005.
  • To identify and apply for one local grant per quarter through December 31, 2005.
  • To develop consistent “branding” of the organization within the community.

Goal 4:

To develop the organizational capacity to meet the needs of clients, funders, the community and supporters.

Strategies:

  • To increase fundraising by 10% each year through June 30, 2006.
  • To annually assess and draft a management report of organizational capacity.
  • To annually scan the environment for trends and emerging needs by January 31st of each year through January 2006.
  • To annually, refine or develop programming that meets the needs of the Community by July 31st of each year.
  • To identify individuals in the community to fill Board vacancies by November 30th of each year through November 2005.

Goal 5:

To have the Board of Directors establish and meet its goals and objectives to strengthen and assist the staff with organizational development.

Strategies:

  • To have the Board establish goals and objectives for the coming year by September 30th of each year through September 2005.
  • To semi-annual review progress on goals for the year at a Board meeting and to refine or adjust goals and strategies accordingly.

Goal 6:

Explore facility needs and develop a plan for addressing the needs of the organization.

Strategies:

  • To assess the physical plant needs of the organization in relationship to fulfilling the mission by April, 2004.
  • To identify facilities and furnishing needs to address the physical needs of the organization by September 2004.
  • To renegotiate current lease or find alternative site for operations of Indianapolis-based services.
  • To secure funding to renovate or build alternative facilities by May 2005.

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